Last updated: November 2025
Welcome to Leitrim Soaps. These Terms & Conditions govern your use of our website and the purchase of products from our online store.
By accessing this website or placing an order, you agree to be bound by these Terms & Conditions.
1. About Us
Leitrim Soaps is a handmade soap and self-care business based in County Leitrim, Ireland.
Website: https://leitrimsoaps.com
Email: info@leitrimsoaps.com
2. Products
We strive to ensure all product descriptions, photographs and prices are accurate.
As many of our products are handmade, slight variations in colour, shape, size, weight and appearance may occur. These natural variations do not constitute defects.
We reserve the right to modify or discontinue products without prior notice.
3. Pricing
All prices displayed on our website are shown in Euro (€) unless otherwise stated.
We reserve the right to change prices at any time without prior notice. However, any changes will not affect orders that have already been placed and paid for.
4. Orders
When you place an order, you will receive an email confirmation acknowledging receipt of your order.
Acceptance of an order occurs when the order has been processed and dispatched.
We reserve the right to refuse or cancel any order in circumstances including but not limited to:
Product unavailability
Pricing errors
Suspected fraudulent activity
Errors in customer information
If payment has already been received, a full refund will be issued.
5. Payment
Payment must be received in full before products are dispatched.
We accept payment methods displayed at checkout.
All transactions are processed securely through trusted payment providers. Leitrim Soaps does not store payment card information.
6. Shipping & Delivery
Shipping and delivery information is available in our Shipping Policy.
While we make every effort to dispatch orders promptly, delivery times are estimates and cannot be guaranteed.
Leitrim Soaps is not responsible for delays caused by postal services, customs authorities, weather events or circumstances beyond our reasonable control.
7. Returns & Refunds
Our Returns & Refund Policy explains the conditions under which products may be returned and refunds issued.
By placing an order, you acknowledge that you have read and understood our Returns & Refund Policy.
8. Product Use
Our products are intended for external use only unless otherwise stated.
Customers are responsible for reviewing ingredient lists and determining whether products are suitable for their individual needs.
If irritation occurs, discontinue use immediately.
Leitrim Soaps makes no medical claims regarding any products sold on this website.
9. Intellectual Property
All content on this website, including text, product descriptions, photographs, logos, graphics and branding, is the property of Leitrim Soaps unless otherwise stated.
No content may be copied, reproduced, distributed or used without prior written permission.
10. Limitation of Liability
To the maximum extent permitted by law, Leitrim Soaps shall not be liable for any indirect, incidental or consequential damages arising from the use of our website or products.
Nothing in these Terms & Conditions limits any rights granted to consumers under applicable consumer protection laws.
11. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.
12. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time.
Changes will take effect immediately upon publication on this website.
13. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Leitrim Soaps
County Leitrim, Ireland
Email: info@leitrimsoaps.com
Website: https://leitrimsoaps.com
We aim to respond to enquiries within 2 business days.