Effective Date: 8 June 2025
At Leitrim Soaps, your privacy is important to us. This policy outlines how we collect, use, and protect your personal data when you visit or make a purchase from https://leitrimsoaps.com
Who We Are
We are Leitrim Soaps, a small artisan soap business based in Ireland. Our website address is: https://leitrimsoaps.com
What Personal Data We Collect and Why
🛒 Orders and Checkout
When you place an order, we collect necessary details such as your name, billing and shipping address, email address, phone number, and payment details. This information is used to:
- Process and deliver your order
- Communicate with you about your order or related customer service
- Comply with legal obligations (e.g., VAT records)
For wholesale customers, additional details (e.g., business name, VAT number) may be collected during registration or checkout to process wholesale pricing and eligibility.
💬 Comments & Reviews
If you leave a comment or product review on our website, we collect the data shown in the form, along with your IP address and browser user agent string to help detect spam.
An anonymized string (hash) of your email may be sent to Gravatar to check if you use it. Their privacy policy is available at: https://automattic.com/privacy
📸 Media Uploads
If you upload images to our site (e.g., through reviews or forms), avoid including embedded location data (EXIF GPS), as visitors may download and extract this data.
🍪 Cookies
We use cookies to enhance your experience, including:
- Remembering your login and preferences
- Saving items in your cart
- Tracking usage for site analytics
- Storing your review details (name, email) if you opt in
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
You can manage cookie settings in your browser.
Who We Share Your Data With
We do not sell or rent your personal data. However, we may share it with trusted third parties to fulfill your order or run our website, such as:
- Payment gateways (e.g., Stripe or PayPal)
- Delivery and postal services
- Spam detection services
- Email service providers
These services are GDPR-compliant and only access data necessary for their role.
How Long We Keep Your Data
- Order details are stored for legal and tax obligations (typically 6 years).
- Comments and reviews are kept indefinitely unless you request removal.
- Registered user account data is retained until you delete your account.
Your Rights Over Your Data
You can request to:
- Access a copy of your personal data
- Correct or update your information
- Erase your data (excluding data we’re required to retain by law)
To make a request, contact us.
Wholesale Accounts
If you apply for a wholesale account, the information provided will only be used to manage your account and orders. You must be logged in to view wholesale pricing and product selection.
Where Your Data Goes
Visitor comments and some form entries may be scanned by an automated spam detection service. Order-related information may be processed by external payment and delivery systems (e.g., Stripe, PayPal, An Post).
How We Protect Your Data
We use secure protocols (SSL) across our site, limit access to administrative areas, and regularly update our website and plugins to ensure security best practices.
Contact Us
📧 Email: Contact Form
🌍 Website: https://leitrimsoaps.com